Frequently Asked Questions

Everything you need to know before you take flight.

How long does shipping take for performance gear?

Standard shipping typically takes 3-5 business days within the continental US. Expedited shipping options are available at checkout for athletes who need their gear ready for the next game.

What is your return policy on footwear?

We offer a 30-day return policy on all footwear. Items must be in original, unworn condition with the packaging intact. We recommend trying them on indoors to ensure the perfect fit.

Do you offer international shipping?

Yes, The Fly Zone ships worldwide. International delivery times vary by location, typically ranging from 7-14 business days. Please note that customs duties may apply.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to our carrier's website so you can monitor your gear's journey in real-time.

Are your products covered by a warranty?

All equipment and apparel sold at The Fly Zone are covered by a 90-day manufacturer's warranty against defects in materials or workmanship.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Affirm for larger purchases.