Returns & Exchanges
At The Fly Zone, we want you to be fully satisfied with your gear; if you are not 100% happy with your purchase, you can return or exchange eligible items within 30 days of delivery.
Check Eligibility
Ensure your sports apparel or equipment is in its original, unworn condition with all protective packaging and tags still attached.
Initiate Your Request
Visit our online Returns Portal with your order number and zip code to select the items you wish to send back and print your prepaid shipping label.
Pack and Ship
Securely pack your items in the original shipping box or a similar sturdy mailer, attach the return label, and drop it off at any authorized carrier location.
Receive Refund or Exchange
Once our team inspects your return, we will process your refund to the original payment method or ship out your new exchange gear within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing